RunDisney Deferral Process

Before I ran the Tower of Terror 10 Miler, I signed up for the Walt Disney World Half Marathon in January 2013. But then in November I got an invitation for my husband and I to attend my annual work retreat in Cabo - but it conflicted with Marathon Weekend! I talked it over with my husband and it was clear that we had to go to Cabo (we had a blast last year!). I figured I would just have to eat the cost of the registration for the marathon. RunDisney is very clear that they do not give refunds.

I figured I had nothing to lose so I emailed support@active.com to see if there was anything they could do. They were very friendly and swift and they got me in contact with the proper folks wdw.sports.marathon.endurance@disneysports.com. They sent me a deferral request form right away, I couldn't believe my luck!

The deferral process works like this:

1. REVIEW the Deferral Policy and Process


2. REGISTER ONLINE for the race you want to defer to (you will need to pay the full registration fees, including any processing fees, for the race you are deferring to.)


3. COMPLETE this runDisney Deferral Request Form to have your original registration fees less the $35.00 deferral processing fee refunded.


4. SUBMIT this form via fax, email, or U.S. mail

* Deferral requests must be received no later than 30 days prior to the event you are deferring from, and within two weeks from the date you have registered for the race you are deferring to, for your Deferral Request to be valid.
* Deferrals do not apply to 5K and Kids' Races events.

So, I signed up for the Princess Half Marathon 2013, filled out the deferral form, and emailed it back. I couldn't be happier with this process, thank you Disney! These races are very expensive and it would be awful to lose all that money if your plans change. For once, I am going to get a nice check from Disney and not the other way around :) Very good business manners!